Your entire operation. One dashboard.
ResponseTrack syncs your PCR data nightly and turns it into the answers your chief, your medical director, and your city council keep asking for.
See what your data has been trying to tell you.
Five views built from every call you run, not a sampled handful.
Response performance
Median and 90th percentile response times by unit. Chute times, scene times, transport times. The numbers your contracts and your council meetings run on, computed from every call instead of a sampled few.
Incident heat maps
Where your calls actually happen, mapped from years of geocoded incidents. Demand by neighborhood, response time by zone, and the coverage picture that drives station and staffing conversations.
Provider statistics
Calls, procedures, and IV success rates by provider, with real names from your crew roster. The QA starting point that used to take a records request.
Clinical intelligence
Medication frequency, procedure success rates, cardiac arrest outcomes with bystander CPR and ROSC rates, trauma transport destinations, airway management, and stroke screening, organized into focused clinical views.
Operational truth
Call volume trends with period comparison, transport and response modes, mutual aid given and received, destination facilities by volume, and dispatch complaint versus provider impression.
Privacy is built in, not bolted on.
ResponseTrack stores only the analytics fields it needs. No patient names, no dates of birth, no addresses beyond anonymous map coordinates, no narratives, no billing data. Geographic displays are anonymized so no single incident is ever plotted. Your data stays yours and exports any time.
Suppression notices are built into the product, not the brochure.
Connected by design.
Nightly automatic sync from your MetroPCR instance.
A built-in field diagnostic shows exactly what your ePCR shares before you commit (the same diagnostic we run during done-for-you setup).
Works on desktop, tablet, and phone. Unlimited users, like every IntegriTrack module.
Admin-only access, enforced at every layer.
ResponseTrack and ResusciTrack work together.
ResusciTrack is case-level cardiac arrest QI: CODE-STAT parsing, case replay, coaching, and medical director review of individual resuscitations. ResponseTrack is population-level intelligence across every call you run. Agencies serious about QI run both.
Not on MetroPCR? Let's talk anyway.
ResponseTrack connects to MetroPCR today, but the analytics engine underneath it works with any ePCR that can share data. If your agency documents in a different platform, we can build a custom ResponseTrack integration for your system: same dashboards, same nightly sync, same flat annual price, plus a one-time custom build fee scoped to your ePCR's data access.
One-time build fee, scoped after a short technical call about your ePCR's export or API capabilities.
The same $1,500/year subscription once your integration is live.
Your agency gets a say in build priority; early custom builds shape the connector roadmap.
ResponseTrack Pricing
Bundle this module with others for a discount. See all bundle options.